How do I know if my WordPress site has been hacked?

Common signs of a hacked WordPress site include unauthorized redirects, unexpected pop-ups, slower performance, or loss of admin access. To be certain, use our free analysis tool, which will scan your site and provide a full report on any detected malware or vulnerabilities.

How does the WordPress cleanup process work?

Once you sign up, we begin a full scan of your site to identify any security issues, malware, and vulnerabilities. Depending on your preference, we either clean your site directly via SFTP or provide a downloadable cleaned ZIP file. The entire process is automated, fast, and secure.

How long does the cleanup process take?

The process varies based on your site’s size. Smaller sites (under 500 MB) can take as little as 10 minutes, while larger sites may take up to an hour.

Can you remove all types of malware and vulnerabilities?

Yes, our tools are optimized to detect and remove the most common forms of WordPress malware and vulnerabilities directly within the source code. We continuously update our detection algorithms to adapt to new threats.

What’s included in the report?

After each repair, you receive a comprehensive report detailing any viruses removed, vulnerabilities patched, and a list of recommended security measures to prevent future issues.

What types of payment do you accept?

We accept major credit cards, PayPal, and other secure online payment options. Payments are processed through Stripe, ensuring your financial data is fully protected.

Will my plugins and themes still work after the cleanup?

Yes, our repair process is designed to maintain the integrity of your plugins and themes. However, if any plugins or themes contain critical vulnerabilities, we will notify you in the final report so you can take further action.

Do you offer any guarantees?

We stand behind our services with a 1-month satisfaction guarantee. If you’re not satisfied with the results, we’ll refund your payment within the first month.

How do I know if my site needs this service?

If your site has been flagged for malware, is experiencing unusual behavior, or has been blacklisted, it likely needs professional repair. Our analysis report will confirm any issues and provide recommendations.

You’re one step away from a secure WordPress website!

Start with a free analysis—Your first step to a safe and secure WordPress website.

Free

Detects malware, outdated plugins, and themes
Detailed report with prioritized issues
No credit card required for analysis
Supports multiple input methods:

ZIP upload, All-in-One WordPress Migration export, or SFTP

$ 59

Instantly remove malware and vulnerabilities detected in the scan
Fully secure cleanup, backed by regular updates to address evolving threats
Includes a comprehensive backup of your site before any repair actions
Compatible with popular WordPress plugins and themes for seamless integration
24/7 availability with an average repair time under 10 minutes

What You Get When You Buy a Hostay Cleanup

Complete Malware Removal and Security Patch Installation

With Hostay’s automated repair, every identified malware infection is removed, and security patches are applied to prevent future vulnerabilities.

Detailed Site Scan and Comprehensive Analysis Report

Receive a detailed report on malware, vulnerabilities, and potential issues across your WordPress files, themes, and plugins.

Data Privacy and Advanced Security Protocols

Your site’s data is handled with the utmost confidentiality, ensuring only secure handling and deletion of sensitive credentials post-repair.

Compatibility with All Themes, Plugins, and Integrations

Hostay repairs work seamlessly across all WordPress versions and are compatible with the most common themes and plugins, making your site repair smooth and effective.

4.7/5 based on TrustPilot reviews

Is my data safe during the cleanup process?

Absolutely. We prioritize your data’s security by using secure connections and encryption. We also create a full backup of your site before making any changes, ensuring no data is lost. Additionally, if you choose, you can safely delete sensitive information from your configuration files before uploading.

Prices