How do I know if my WordPress site has been hacked?

Common signs of a hacked WordPress site include unauthorized redirects, unexpected pop-ups, slower performance, or loss of admin access. To be certain, use our free analysis tool, which will scan your site and provide a full report on any detected malware or vulnerabilities.

How does the WordPress cleanup process work?

Once you sign up, we begin a full scan of your site to identify any security issues, malware, and vulnerabilities. Depending on your preference, we either clean your site directly via SFTP or provide a downloadable cleaned ZIP file. The entire process is automated, fast, and secure.

Is my data safe during the cleanup process?

Absolutely. We prioritize your data’s security by using secure connections and encryption. We also create a full backup of your site before making any changes, ensuring no data is lost. Additionally, if you choose, you can safely delete sensitive information from your configuration files before uploading.

How long does the cleanup process take?

The process varies based on your site’s size. Smaller sites (under 500 MB) can take as little as 10 minutes, while larger sites may take up to an hour.

Can you remove all types of malware and vulnerabilities?

Yes, our tools are optimized to detect and remove the most common forms of WordPress malware and vulnerabilities directly within the source code. We continuously update our detection algorithms to adapt to new threats.

What’s included in the report?

After each repair, you receive a comprehensive report detailing any viruses removed, vulnerabilities patched, and a list of recommended security measures to prevent future issues.

What types of payment do you accept?

We accept major credit cards, PayPal, and other secure online payment options. Payments are processed through Stripe, ensuring your financial data is fully protected.

Will my plugins and themes still work after the cleanup?

Yes, our repair process is designed to maintain the integrity of your plugins and themes. However, if any plugins or themes contain critical vulnerabilities, we will notify you in the final report so you can take further action.

Do you offer any guarantees?

We stand behind our services with a 1-month satisfaction guarantee. If you’re not satisfied with the results, we’ll refund your payment within the first month.

How do I know if my site needs this service?

If your site has been flagged for malware, is experiencing unusual behavior, or has been blacklisted, it likely needs professional repair. Our analysis report will confirm any issues and provide recommendations.

Cleanup your hacked WordPress website within 20 minutes.

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Sign Up

Create your account with your email or log in via Google. By signing up, you’ll open a secure space on the Hostay platform to begin a safe and secure website cleanup.

Scan your website

Free

10 min, 24/7

Choose between two options to analyze your hacked WordPress website :

Direct FTP Analysis : Our platform securely connects to your FTP to perform a comprehensive analysis of your website’s files. During the analysis, our advanced scanning tools thoroughly inspect each file for malware, vulnerabilities, and unauthorized modifications
ZIP archive upload : Prefer not to provide FTP access? Simply upload a ZIP archive of your website’s source code. Our system will thoroughly analyze the contents, identifying any security vulnerabilities and providing a detailed report on the findings.

Automate cleanup

$59

10 min, 24/7

Experience seamless and secure automatic repairs available 24/7, completed in under 10 minutes. Choose between two options to restore your hacked WordPress website:

Direct FTP Cleanup: Our platform securely connects to your FTP to automatically clean and repair your site. Before any actions are taken, a complete backup is created and stored, ensuring your data remains safe.
Cleaned ZIP Package: Prefer to handle cleanup yourself? We provide a downloadable ZIP file containing your 100% cleaned and secured source code, ready for you to upload.

Fix in 10 minutes

When your WordPress site is compromised, our advanced tools cleanup and restore it in just 10 minutes, minimizing downtime and ensuring a quick return to full functionality.

Proven Expertise

Our cybersecurity experts bring years of experience and stay ahead of the latest threats to secure your site with the most advanced WordPress protections.

Customer service

Our team is here to assist you as needed, providing expert guidance during the cleanup process. If you’re not fully satisfied, we offer a money-back guarantee within the first month.

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Scan your infected WordPress site for free now !

About Us

Meet the Hostay team, based in Strasbourg, France. We’re focused on delivering fast, effective solutions for urgent website hacks. Our mission is to make site recovery quick, secure, and stress-free for businesses worldwide.

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Careers

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